Announcement on the Completion of Compensation for the ETHUSDT Contract Anomaly on August 1
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Dear Users:
Regarding the temporary price anomaly of the ETHUSDT contract on August 1, 2025, JuCoin has completed the review and compensation for all affected users.
All user losses during this anomaly period have been fully compensated by August 4. The compensation covers all trading users affected during the anomaly period. The compensation standards promised by the platform have been fulfilled as scheduled.
We deeply apologize for the inconvenience caused by this incident. JuCoin always prioritizes user asset security and trading experience. In the face of emergencies, we will continue to optimize the system and improve response efficiency to prevent similar issues from recurring.
Thank you for your understanding and support.
JuCoin Team
August 4, 2025
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